If you need help with installation please visit: https://nxvwatchface.com/help [For Wear OS devices] Elegant, stylish and colorful ladies watch face with the following features • 7 background color customization options (long tap watch face to customize) • 6 color options for time digit display (long tap for customization) • Multi language day & date • 12/24 hour time • Steps counter • Heart rate (10 minute measurement interval or tap on heart rate icon to take manual measurement) • Battery percentage (digital & analog) • Ambient mode Steps for correct installation. Always make sure your watch is paired to your phone when installing.  Pairing with Wi-Fi works best. You must also use the same Gmail account for Play store purchase and watch device. When it says "installing soon" please wait at least 5 minutes then check your watch to see if installation is complete. Another option is to install directly from your watch.  Go to Play store app on your watch and search the watch face name "NXV84" then try to install directly from your watch.   Please note you will only get charged once even if you attempt to download again if you are using same Gmail account. Visit web page for more watch faces here: https://nxvwatchface.com/wear-os-watches Installation issues are not developer related, please before leaving negative rating contact us via email so we can help you.Email: [email protected]